Frequently Asked Questions

The following Q&A’s will answer any general questions you might have about the panel and provide guidance on common technical issues. If you have additional questions, please contact us at panelhelp@malatest.com.

How does joining Apprentices in Canada benefit me?
When you join this panel you will be asked to complete an online survey a few times per year. By participating in these surveys you can make sure that your opinion is heard on key issues facing apprentices and journeypersons (e.g., training, certification, and wages). The feedback you provide will help create supports and resources that will help apprentices and journeypersons. Each time you complete a survey, you will also be entered into a draw to win prizes of up to $1,000.
What will you do with the feedback I provide?
Your responses will be summarized and reported along with responses from other Apprentices in Canada panelists. The feedback you provide will be used to:
  • Better understand the experiences of apprentices/journeypersons;
  • Discuss the needs of those working in the skilled trades; and
  • Inform public policy on the skilled trades.
A summary of the results from each survey will also be available through www.caf-fca.org.
Why do you need to know about my background information?
We collect background information to let our panelists know about upcoming surveys that may interest them. Survey results are also often analysed using demographics. However, the answers you provide will always be combined with those of other panelists and summarized so that your feedback remains confidential.
Will what I say in the survey affect my apprenticeship?
The Apprentices in Canada panel was created to learn more about the experience of those working in the skilled trades. Our goal is to help improve the supports and resources available to apprentices and journeypersons. We hope that your feedback will have a positive impact on apprenticeship programs across Canada.

You are not required to tell anyone that you are in the panel, and it will not affect your apprenticeship. The panel is simply a group of people working in the skilled trades that tell us about their experiences.

If you are uncomfortable with the questions being asked in one of our surveys, you can choose to stop participating in that survey. Please note that this will not exclude you from being invited to future surveys.
Will you protect the personal information that I have given you?
You can trust us to keep your personal details safe from any external parties. When you agree to participate in a survey, you are automatically assigned a numeric ID that is used to ensure that your responses remain anonymous.

The information you provide will be used by the Canadian Apprenticeship Forum for research purposes only. Please see the Malatest Privacy Policy, which explains how we process your personal data under the Personal Information and Electronic Documents Act (PIPEDA) as well as other privacy legislation applicable to your provincial jurisdiction.
I’m having trouble logging into the site. What should I do?
If you have already joined the panel, please log in to our website by clicking on "Login". Then, enter your email address and password. Please note that passwords are case sensitive. If you forget your password, please reset it by clicking on the “Forgot your password?” link.

If you are new to the Apprentices in Canada website, please join our panel by clicking “Join Now”.

If you are experiencing technical problems, please check the following settings on your computer:
  • Cookies are enabled
  • Your ISP settings and browser are not blocking access to our website
  • Your anti-virus and firewall settings accept our website
For further technical assistance, please contact us at panelhelp@malatest.com.

Thank you for your participation!
We look forward to hearing your opinions in our next survey.